About Us
Warranty Inspection Services is headquartered in Richmond VA and was founded in 2003. Since then, WIS has completed nearly 450,000 automotive inspections throughout North America. Our success has been predicated on providing unrivaled customer service and customized solutions to meet each of our customers’ respective needs. Our promise to our customers is to provide a comprehensive report in the timeliest manner possible. The following attributes ensure that that we are able to deliver on our promise, enabling our customers to make the correct claims decisions every time.
WIS Reports
- Optional verbal reports directly from inspectors
- Final reports reviewed by WIS in-house ASE-certified automotive professionals
- Custom report layouts based on customer needs
- Digital, high resolution pictures of vehicle to verify facts and highlight issues and failures
- Thorough, accurate and complete
WIS Inspectors
- A network of over 1,000 experienced mechanical inspectors
- Geographic coverage in all 50 states (including Alaska and Hawaii), plus Puerto Rico and Canada
- All of our inspectors have years of automotive experience and undergo a rigorous qualification process; most are ASE certified
- Our inspectors are courteous and professional and act as an extension of the WIS team
WIS Staff
- 14 hour workday (7am est to 9pm est) ensuring our staff is always available to our customers irrespective of their location
- Knowledgable team with over 75 years of combined automotive experience
- ASE-certified professionals with technical expertise
- Friendly and responsive individuals whose number one goal is to meet our customers’ needs
- A helpful administrative staff, available to competently and accurately handle all billing needs and requests
WIS Technology
- Scheduling by any means: Direct “One-Button” upload, website, email, phone or fax
- WIS “One-Button” technology allows direct computer interface between our servers and our customer's server
- Newly redesigned WIS website is simple and straight forward allowing our customers to schedule inspections, examine reports and review activity