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Efficiency and accuracy are the cornerstones of the Inspection Industry, and
WIS spares no effort in assuring our exceptional performance in both of these
areas. Efficiency begins with the first contact with a customer, and procedures
obviously MUST conform to whatever way they do things. WIS accepts new orders
by telephone, fax, e-mail, our website, or through direct computer interface
between our servers and the warranty company's server. E-mail confirmations are
sent for every new request. Turnaround time is 24 hours. Digital pictures are
provided through a single click link for every inspection, as are fully written
reports. Accuracy is assured, as all verbal reports are recorded and kept on
file. And with office hours from 8a-9p EST, we have staffing that assures
timely handling of all inspections regardless of where in the country they are
happening.
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WIS Headquarters in Richmond, VA
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The efficiency & accuracy of our inspection process goes hand in
hand with our unsurpassed customer service. Quite simply, we tailor our
procedures to meet each customer's specific requirements. By providing the most
accurate inspection with the industry's best turnaround time, done in the
specific way that each customer requests, WIS provides the best overall
inspection experience possible. We are very confident that if you use our
services it will become apparent to you why we are the fastest growing
inspection service in the nation. Our staff is extremely experienced and
qualified. Our IT department makes exceptional use of technology to make the
inspection process as fast and accurate as possible. And our customer service
philosophy is that the customer is always right.
On behalf of everyone at WIS, thank you for your interest.
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